Maintenance

Report a fault

For residents and for StayHope staff. Every report gets a ticket number by email, so it can be followed up.

Who is reporting this? I live here I am a StayHope resident I work here StayHope staff, cleaning, security or a contractor

Your full name

Contact number

Email address

We email your ticket number here.

Which residence?

Where in the building?

Your room number

What kind of fault is it?

How urgent is it? Low Annoying, but nothing is unusable Medium It is making the room or area hard to use High Water, electricity, fire risk or a door that will not lock

What needs fixing?

The more specific you are, the fewer visits it takes to fix. At least 20 characters.

When can we get in?

We try to work around lectures.

May we enter when you are out? Yes Let yourselves in and fix it No Only when I am there