Fire
Get out and raise the alarm. Do not stop for belongings. Use the stairs, never a lift. Meet at the assembly point and call 10177.
Save these numbers now
Student emergency
If you are in danger, call first and tell us afterwards. Save these numbers today, not on the night you need them.
StayHope residence emergency line: 076 884 7372. Use this for fires, floods, break-ins, electrical faults, broken locks or anything that makes your residence unsafe. For a medical or criminal emergency, call the national numbers below first.
National emergency numbers
These numbers work anywhere in South Africa and are free to call.
| Service | Number | When to use it |
|---|---|---|
| Police (SAPS) flying squad | 10111 | Crime in progress, break-in, assault, robbery |
| Ambulance and fire | 10177 | Medical emergency, fire, serious injury |
| All emergencies from a cellphone | 112 | Works without airtime and on any network |
| GBV Command Centre | 0800 428 428 | Gender-based violence, abuse, sexual assault. 24 hours |
| Crime Stop | 08600 10111 | Report a crime anonymously |
| Poison Information Helpline | 0861 555 777 | Poisoning, overdose, chemical exposure |
| SADAG mental health line | 0800 567 567 | Depression, anxiety, suicidal thoughts. 24 hours |
| Lifeline counselling | 0861 322 322 | Crisis counselling and emotional support |
| Childline South Africa | 116 | Support for anyone under 18 |
Local numbers for your nearest police station, clinic and hospital are on the contact list below.
Save 076 884 7372 to your phone
Our residence line is answered around the clock for genuine emergencies affecting your safety or your building.